Step into the future of the dining experience, where technology meets your table! Did you know that 76% of operators say using technology gives them a competitive edge?
according to the National Restaurant Association?
That's right! From mom-and-pop diners to fancy eateries, everyone's embracing the power of
tech to spice up the dining experience.
That's good news for restaurants! This tech helps them run smoother, serve customers faster,
and even learn more about what they like to eat.
Get ready for a dining experience like no other! The future of tableside ordering tech is here,
Kinds of Tableside Ordering Technology Today
Tableside ordering technology has come a long way, offering a variety of solutions to enhance
the dining experience for customers and restaurant staff.
Let's explore some of the most common types of tableside ordering technology available today:
1. Tablet-Based Ordering Systems:
Tablet-based ordering systems are perhaps the most prevalent form of tableside
ordering technology. Restaurants provide tablets or handheld devices to customers at
their tables, allowing them to browse menus, place orders, and even make payments
electronically.
These systems often feature user-friendly interfaces, vibrant food imagery, and
customizable options to streamline the ordering process.
Mobile Apps:
An increasing number of restaurants are providing mobile apps that customers can download to their phones or tablets for convenient tableside ordering. According to Statista, most consumers in the US prefer using the restaurant’s mobile apps over a third-party option. These apps enable customers to browse menus, place orders, and request assistance directly from their devices.
3. QR Code Menus:
With the popularity of contactless dining, QR code menus have become increasingly
popular. Restaurants provide QR codes on tabletops or printed menus, which customers
can scan with their smartphones to access digital menus and place orders. QR code
menus remove the need for physical menus and minimize contact between staff and
customers, making them a hygienic and efficient solution for tableside ordering.
4. Self-Service Kiosks:
Some restaurants utilize self-service kiosks stationed throughout the dining area,
allowing customers to place orders and make payments independently.
Self-service kiosks typically feature touchscreen interfaces and intuitive navigation,
guiding users through the ordering process step by step. These kiosks can help reduce
5. Voice-Activated Ordering Systems:
Voice-activated ordering systems leverage voice recognition technology to enable
hands-free ordering experiences. Customers can place orders and interact with virtual
assistants using voice commands, eliminating the need for physical interfaces or
devices.
Voice-activated ordering systems offer convenience and accessibility for customers with
disabilities or those who prefer a more natural and intuitive ordering process.
6. RFID and NFC Technology:
Radio-frequency identification (RFID) and near-field communication (NFC) technology
enable contactless interactions between customers' devices and restaurant equipment.
RFID-enabled tabletops or NFC-enabled payment terminals allow customers to place
orders, make payments and access digital menus by simply tapping their smartphones
or RFID/NFC-enabled cards.
Embracing the Digital Dining Revolution: The Future of
Tableside Ordering Technology
As we journey through the landscape of modern dining, it's evident that tableside ordering
technology has become a key ingredient in the recipe for seamless and satisfying dining
experience.
From tablet-based systems to mobile apps and contactless solutions like QR code menus,
restaurants are embracing innovation to cater to customers' evolving preferences.
With tableside ordering technology leading the way, the future of dining is bright, flavorful, and
filled with endless possibilities. Let's raise our glasses to the exciting journey ahead!
